Referral process

Novant Health EAP is committed to the belief that the Employee Assistance Program serves as a foundation on which a healthy, productive work environment is built.

We can help reduce the effects of:

• Low productivity
• High absenteeism
• On-the-job accidents
• Low morale
• Job turnover
• Property damage
• Increased use of medical benefits 
• Potential litigation and more...

As a leader, you have the ongoing responsibility for what goes on the in the workplace and for the performance of those employees who report to you. Supervisors also form a link between employers and various support groups such as Human Resources, Employee Relations, Public Safety, etc. One of the most effective approaches for a supervisor is making sure that each employee's performance and behavior continues to meet all job descriptions and standards of conduct.

Focusing on job-related behavior and performance allows you to balance...

• The rights of individual employees to privacy and fair treatment.
• The rights of the organization and the work group to have a safe, secure, and productive work environment.

It is not your responsibility to...

• Diagnose problems
• Provide therapy or counseling
• Be a police officer