COVID-19 information and resources: Learn more or call 877‑9NOVANT

Adjusting to the New Normal


This continues to be a challenging and confusing time for all of us. Your Novant Health EAP Team wishes to continue to support you while following appropriate guidelines for social distancing and safety. We are available for counseling sessions, coaching, sharing of resources, leader-consultation and to participate in  team meetings upon request and availability.


    • While primarily doing remote counseling sessions (Zoom, telephone), we currently have face-to-face appointments available in our Charlotte and Winston-Salem offices and will increase the availability of these opportunities based on demand.  

  *  Masking and social distancing will be observed in the EAP offices out of respect for participants with health issues and safety concerns as well as to prevent an increase in the spread of COVID-19.  

The Novant Health Employee Assistance Program provides short-term supportive counseling to Novant Health employees and  their household family members.

Some typical issues seen by our counselors include relationship issues, stress management, depression, older adult issues, work-life balance, etc. We serve our clients at various locations and offer appointments to meet the diverse work shifts of staff. Please take the opportunity to review our pages of information on a variety of work and life issues. One the goals of this site is to provide timely information on a variety of topics of interest to our employees.

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Monday to Friday
8:30 a.m. to 5 p.m.